Privacy Policy

Effective Date: Apr 2, 2024

1. Introduction

This Privacy Policy describes how Spiral Coda Inc. ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our software-as-a-service ("SaaS") website (the "Website"). By using the Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information from you:

• Contact information: Name, email address, phone number, and postal address
• Account information: Username, and subscription details
• Usage data: Information about how you use the Website, including pages visited, features used, and interactions with our customer support team
• Billing information: Credit card or other payment details
• Third-party data: Information that we obtain from third-party sources, such as social media networks, for marketing and advertising purposes

3. How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Process payments and manage your account
• Communicate with you about your account and our services
• Send you promotional and marketing messages (with your consent)
• Personalize your experience on the Website
• Conduct research and analytics
• Comply with legal and regulatory requirements

4. How We Share Your Information

We may share your personal information with:

• Service providers: Third-party companies that provide services on our behalf, such as payment processing and customer support
• Business partners: Companies that we work with to offer joint products or services
• Legal authorities: In response to subpoenas, court orders, or other legal requests
• Other entities as disclosed in this policy.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your personal information for a longer period of time if required by law or to comply with regulatory requirements.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include:

• SSL encryption
• Password protection
• Regular security audits

7. Your Rights

You have the following rights with respect to your personal information:

• Right to access: You have the right to request access to your personal information.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to erasure: You have the right to request that we erase your personal information.
• Right to restriction: You have the right to request that we restrict the processing of your personal information.
• Right to data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal information at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the Website. Your continued use of the Website after any changes have been made constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].